Legal, privacy & cookies
Everything in one place: who publishes this site, how we handle personal data under the Swiss FADP and the GDPR, what we store in your browser, and the terms that apply.
Who publishes this site
This website is operated by vakna, a Swiss company building security awareness training for the social insurance sector.
How we handle personal data
We process personal data in accordance with the Swiss Federal Act on Data Protection (FADP) and, where it applies, the EU General Data Protection Regulation (GDPR). The controller is the entity named in the imprint above.
What we collect
Legal basis, hosting and retention
We rely on your consent when you contact us, and on our legitimate interest in operating a secure website. Data is hosted in Switzerland. Contact requests are kept for as long as the business relationship or the enquiry requires, then deleted.
Disclosure to third parties
We do not sell personal data and we do not share it for advertising. We disclose it only to processors who help us operate the service under a written contract, and to authorities where we have a legal duty to do so. Where a processor is outside Switzerland or the EU, we use the transfer safeguards required by the FADP and the GDPR.
Your rights
You can ask for access to your data, correction, deletion, restriction of processing, or a copy in a portable format, and you can object to processing or withdraw consent at any time. Write to privacy@vakna.ch. You also have the right to complain to the Federal Data Protection and Information Commissioner (FDPIC) in Bern, or to your local supervisory authority in the EU.
When your organisation uses the platform
Your organisation remains the controller of its learner data; vakna acts as processor and works only on your documented instructions. We process account details, training progress, completion records, phishing simulation results and support correspondence — hosted in Switzerland, separated per tenant, encrypted in transit and at rest.
A data processing agreement, the list of sub-processors, the deletion and export process at the end of the contract, and our security documentation are available on request from privacy@vakna.ch.
Using this website
The content of this site is provided for information only and is not a binding offer. We prepare it with care but give no warranty that it is complete, accurate or current, and we may change it at any time.
All text, design, logos and other material on this site belong to vakna or its licensors. Reproduction beyond ordinary private use requires our written consent. Links to external sites are offered as a convenience; we are not responsible for their content.
Use of the platform itself is governed by the contract signed with your organisation. Swiss law applies; the ordinary courts at our registered office have jurisdiction, subject to mandatory places of jurisdiction.
Found something? Tell us
If you believe you have found a security issue in this website or in the platform, write to security@vakna.ch with enough detail to reproduce it. We acknowledge reports within two working days and will keep you informed while we fix the issue. Please give us reasonable time before disclosing publicly.
This page may be updated as the service or the law changes. The date of the current version is shown beside the contents list.